Privacy Policy

NutriAI Group respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, purchase our digital products, participate in our programs, interact with our online content, or communicate with us through our platforms.

NutriAI Group develops and sells digital products related to nutrition, wellness, weight management, performance, longevity, and health education. Our content is created and/or supervised by qualified nutrition professionals, including nutritionist Murilo Toscano. However, our digital products, educational materials, and online tools are not a substitute for individualized medical diagnosis, emergency care, or treatment from a licensed healthcare provider.

By using our website, purchasing our products, or interacting with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

This may include:

• Name
• Email address
• Phone number
• Country, state, or city
• Billing information
• Purchase history
• Account login information
• Communication preferences

Health and Nutrition-Related Information

Depending on the product or program you purchase, we may collect information such as:

• Weight, height, age, and general goals
• Nutrition preferences
• Food restrictions or intolerances
• Lifestyle habits
• Physical activity level
• Wellness goals
• Responses to questionnaires, forms, check-ins, or program assessments

Some of this information may be considered sensitive personal information under applicable privacy laws. We collect and use this information only when necessary to provide the requested service, personalize your experience, or comply with applicable legal obligations.

Payment Information

Payments may be processed through third-party platforms such as checkout providers, payment processors, marketplaces, or digital product platforms. NutriAI Group does not store your full credit card number or complete payment credentials. Payment information is handled directly by the payment platform according to its own privacy and security practices.

Technical and Usage Information

When you access our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on the website
• Links clicked
• Referring website
• Cookies and tracking technologies
• Analytics and advertising data

2. How We Use Your Information

We may use your information to:

• Process purchases and deliver digital products
• Create and manage your account
• Provide access to online programs, classes, materials, and support
• Personalize your experience
• Send purchase confirmations and service-related messages
• Provide customer support
• Send educational, promotional, or marketing communications, when permitted
• Improve our website, products, content, and customer experience
• Analyze user behavior and product performance
• Prevent fraud, abuse, unauthorized access, or security incidents
• Comply with legal, tax, regulatory, or contractual obligations
• Operate advertising, retargeting, and marketing campaigns
• Measure the effectiveness of our campaigns and sales funnels

3. Artificial Intelligence and Digital Support Tools

NutriAI Group may use artificial intelligence, automation, chatbots, or virtual assistants to support users, answer questions, provide educational guidance, organize program communication, and improve customer experience.

When you interact with AI-powered tools or automated systems, the information you provide may be processed to generate responses, provide support, improve the service, and maintain quality and safety.

NutriAI Group does not authorize the use of your identifiable personal health or nutrition information to train external artificial intelligence models unless this is clearly disclosed and, when required by law, consented to by you.

AI-based support is intended for educational and program support purposes only. It does not replace professional medical care, diagnosis, or treatment.

4. Legal Basis for Processing

Depending on your location and applicable law, we may process your personal information based on:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests
• Protection of your vital interests
• Regular exercise of rights in legal, administrative, or arbitration proceedings

For sensitive health or nutrition-related information, we will rely on consent or another valid legal basis allowed by applicable law.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Understand user behavior
• Measure marketing campaign performance
• Deliver personalized or retargeted advertisements

Third-party services such as analytics providers, advertising platforms, social media platforms, checkout platforms, and email marketing tools may also use cookies or similar technologies.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the website may not function properly if cookies are disabled.

6. Marketing Communications

If you provide your contact information, we may send you emails, text messages, WhatsApp messages, or other communications related to our products, programs, classes, offers, and educational content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Transactional messages related to purchases, account access, program delivery, security, or customer support may still be sent even if you unsubscribe from marketing communications.

7. Sharing of Information

We may share your information with trusted third parties when necessary to operate our business and deliver our services, including:

• Payment processors
• Digital product platforms
• Email marketing providers
• CRM systems
• Website hosting providers
• Analytics providers
• Advertising platforms
• Customer support tools
• AI and automation service providers
• Professional advisors, including legal, tax, and accounting providers
• Government authorities, when required by law

We do not sell your personal information in the traditional sense. However, certain advertising or tracking technologies may be considered “sharing” or “targeted advertising” under some privacy laws. Where required, users may opt out of this type of data sharing.

8. Third-Party Platforms

NutriAI Group may sell or deliver digital products through third-party platforms, marketplaces, checkout providers, social media channels, messaging applications, or learning platforms.

When you use these third-party platforms, your information may also be subject to their own privacy policies, terms of use, and data practices. NutriAI Group is not responsible for the privacy practices of third-party websites or platforms that we do not control.

We encourage you to review the privacy policies of any third-party platform used to purchase, access, or interact with our products.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our products and services
• Maintain your account
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud or abuse
• Maintain business records

When personal information is no longer necessary, we will delete, anonymize, or securely store it according to applicable legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, digital platform, or internet transmission is completely secure. By using our website and services, you understand that we cannot guarantee absolute security of your information.

11. International Data Transfers

Because NutriAI Group may use technology providers, payment platforms, hosting services, and business tools located in different countries, your information may be transferred to and processed in countries outside your country of residence.

When required by law, we use appropriate safeguards to protect your information during international transfers.

12. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing activities
• Request data portability
• Withdraw consent when processing is based on consent
• Opt out of marketing communications
• Opt out of certain advertising or data sharing practices
• Request information about how your data is used and shared

To exercise your rights, contact us at: info@nutriaigroup.com

We may need to verify your identity before fulfilling your request. We will respond within the timeframe required by applicable law.

13. Children’s Privacy

Our website and digital products are intended for adults. We do not knowingly collect personal information from children under the age of 13, or under the minimum age required by applicable local law.

If a minor uses our services, such use must occur with the consent and supervision of a parent or legal guardian.

If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete that information.

14. Health and Nutrition Disclaimer

NutriAI Group provides educational content, digital programs, and nutrition-related guidance created or supervised by qualified professionals, including nutritionist Murilo Toscano.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary based on personal health conditions, adherence, lifestyle, metabolism, and other factors.

Before starting any nutrition, weight management, supplement, exercise, or wellness program, you should consult a qualified healthcare professional, especially if you are pregnant, breastfeeding, using medication, have a medical condition, or have a history of eating disorders.

15. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the content, privacy practices, or security of those third-party websites.

Your use of third-party websites is at your own risk and subject to their own policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

NutriAI Group
Website: https://nutriaigroup.com/
Email: info@nutriaigroup.com